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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sydney Manwiller

Sydney Manwiller

July 28, 2026

5  out of  5
rating by Sydney Manwiller
"Jacqui Kline is incredibly knowledgeable and truly cares about her clients. She takes the time to answer questions, explain coverage options, and make sure you feel confident in your decisions. Anyone would be lucky to work with her! I’ve had nothing but positive experiences with Jacqui and State Farm, and I highly recommend them to anyone looking for excellent service and a trustworthy insurance agent."
We responded:
"We are very fortunate to have Jac as part of our agency team, Syd.
She is the BEST at finding savings and providing our customers with value.
Thank you for the kind words!!
:)"
Profile photo of Noah T

Noah T

July 28, 2026

5  out of  5
rating by Noah T
"They treat the customers very well, always have the best rates. Any time I need something they get right back to me."
We responded:
"Excited to hear this, Noah.
We pride ourselves on delivering this best possible experience for our customers, so this is very good news to us!
Appreciate it.
:)"
Profile photo of Kelly Mast

Kelly Mast

July 20, 2026

5  out of  5
rating by Kelly Mast
"Every time I call the team, it's so friendly there and very helpful. It's refreshing to have people that are so helpful the first time."
We responded:
"WE love working with you, Kelly!
Thank u for being such a wonderful part of our SF family and for this very kind review.
:)"
Profile photo of Abby Graber

Abby Graber

July 15, 2026

5  out of  5
rating by Abby Graber
"⭐⭐⭐⭐⭐

Savanna was so nice and helpful today!! I had a bunch of questions and she answered all of them without making me feel dumb or confused. She explained everything in a way that was actually easy to understand and was super patient with me the whole time.

She was really friendly and made the whole experience way less stressful than I thought it was going to be. You can tell she actually cares about helping people and not just doing her job.

I would definitely recommend talking to Savanna if you need help with insurance or have questions. She was awesome!"
We responded:
"Hey Abby,
Thank u so much for this kind review
Insurance can be SO confusing and intimidating, so it is very important to educate and explain everything!!
Savanna is very good at breaking things down and making people feel comfortable and less STRESSED.
:)
We really appreciate you taking the time to give her props!
"
Profile photo of Hilary Restrepo-Gardner

Hilary Restrepo-Gardner

July 9, 2026

5  out of  5
rating by Hilary Restrepo-Gardner
"We’ve had a great experience with State Farm - Mark & Jackie! The team is always friendly, responsive, and helpful, and they’ve done a great job keeping our insurance costs affordable. We have our home, life, and auto policies bundled, and they’ve made the process simple while providing excellent customer service. I highly recommend them!"
We responded:
"This is so very sweet of u!
You have been with us for over a decade, and it has been our genuine pleasure to be your agency.
Also, it has been exciting to see you grow over the years.
We really enjoy working with u and are looking forward to doing so for many years to come!
Tell your family and friends to hit us up - thanks again!!
:)"
Profile photo of chhinder Binning

chhinder Binning

July 8, 2026

5  out of  5
rating by chhinder Binning
"Savannah was very professional,

Very helpful and caring.

understood my issue and resolved it fully"
We responded:
"Thank u Chhinder for recognizing Savanna.
She makes it her personal duty to treat everyone with kindness and respect.
Appreciate you taking the time to give her a shout out!
:)"
Profile photo of Bac Construction

Bac Construction

July 7, 2026

5  out of  5
rating by Bac Construction
"I couldn’t ask for a better company to get what you need and have a positive experience with than these guys! Absolutely amazing service!"
We responded:
"Raddy,
We are so happy that you feel this way!
Service is our top priority, and we are glad that you recognize it!
Thank u for being the best part of our agency - send your family/friends our way.
:)"
Profile photo of Jacob Miller

Jacob Miller

June 11, 2026

5  out of  5
rating by Jacob Miller
"Marc and his team are incredible. I’ve been with them 10 years and have been nothing but pleased. Pricing is fair and their customer service is outstanding. Check them out"
We responded:
"Feels like we watched you grow up!!!
:)
From the kid who got his license to the wonderful young man you have become!
SO glad to have been part of this journey with many more years to come.
Thank you for the thoughtful review and we are so happy to have you, Jake."
Profile photo of Shawnte

Shawnte

June 8, 2026

5  out of  5
rating by Shawnte
"Always willing to help and prompt with a response! I was able to text them some information on a car and received a text back immediately…..been with this office (agent) for some time now and I’m not going anywhere!!!!"
We responded:
"We are so happy that you feel this way, Shawnte!!
It is our pleasure to help and be there for you when you need us.
Let your friends/family know that we are here to help them as well.
Thank u!!
:) "
Profile photo of John Wiencek

John Wiencek

June 5, 2026

5  out of  5
rating by John Wiencek
"Very friendly and knowledgeable"
We responded:
"Thank u John
Welcome to our agency!!
So glad that Mel was able to find value for you and your family
:)"
Profile photo of Kerry Dunn

Kerry Dunn

June 5, 2026

5  out of  5
rating by Kerry Dunn
"Always the best service and prompt responses from Marc and his team! I’ve referred at least 5 people here in the last year"
We responded:
"We are lucky to have you, Kerry!
Referrals are the best compliment you can give; that means you trust us enough to tell others.
Thank you for that and for being an amazing part of this agency.
:)
"
Profile photo of Bill M

Bill M

June 4, 2026

5  out of  5
rating by Bill M
"Great representation and courteous! I always feel like Marc Bellettiere and his State Farm team have my best interest in mind."
We responded:
"WE certainly do, Bill!
Thank u for taking the time to recognize it.
It is always great dealing with you!
:) "
Profile photo of Diana Vazquez

Diana Vazquez

May 22, 2026

5  out of  5
rating by Diana Vazquez
"This is the best agency to work with. They are always so helpful. They are always pleasant. The customer service is top notch. I am very grateful. If you want excellent service give them a call."
We responded:
"Diana,
We want to thank u for taking the time to review our office and for the thoughtful words!!!
You have been a true pleasure to work with, and we are excited to continue to do so.
At a time when AI and automated receptionists are becoming the new norm, we pride ourselves on personal connections and service and we are so glad you appreciate that.
Thank u again!!!!
:)"
Profile photo of Wendy “Brnisoutherngrl” Kramer

Wendy “Brnisoutherngrl” Kramer

May 1, 2026

5  out of  5
rating by Wendy “Brnisoutherngrl” Kramer
"the staff here is amazing.to work with!"
We responded:
"Thank u for taking the time to recognize us!!!
:)"
Profile photo of Craig Schickling

Craig Schickling

April 28, 2026

5  out of  5
rating by Craig Schickling
"The only way to be treated by an insurance company is how this office treats their customers. Customer service alone, they win every time. No reason to go anywhere else. Been a customer for years and I look forward to the future years with Marc and his team."
We responded:
"Our team loves Craig!!!
We would love to have a hundred more just like you!
Thank you for your continued loyalty, kindness and positive vibes.
YOU are the best part of State Farm of Morgantown.
:)"
Profile photo of Steven Rose

Steven Rose

April 2, 2026

5  out of  5
rating by Steven Rose
"Been a customer for many years. Savannah did a great job helping me with my claim. I appreciate the great service. Thanks very much State Farm !"
We responded:
"SO glad we could help, Steve!
Savanna really did a nice job on this.
We appreciate your loyalty and kind review!!
:)"
Profile photo of Edward Jones

Edward Jones

April 1, 2026

5  out of  5
rating by Edward Jones
"MELANIE Rules.... She's the ONLY rep I deal with if I have a question or mental issue in remembering what's what.... Thanks again for taking the time kid, Ed Jones"
We responded:
"YOU rule, Mr. Jones!!!
Thank u for taking the time to give Mel some love.
She cannot wait to speak to u!!!
:)
We all appreciate you regardless of the mood u are in!!"
Profile photo of Mauricio Contreras

Mauricio Contreras

February 9, 2026

5  out of  5
rating by Mauricio Contreras
"Best agent there is truly a class act. I am sure that my participation with State Farm is due to his office and to him, and Savanna"
We responded:
"Mauricio,
No - it is YOU that is a class act, my friend!
Thanks so much for being a great guy."
Profile photo of Walt Frankowski

Walt Frankowski

January 26, 2026

5  out of  5
rating by Walt Frankowski
"I wasn't able to log into my State Farm account to obtain new insurance ID cards for our vehicles, I got very frustrated after about 5 attempts failed so I called my agent. Marc Bellettiere. Savannah answered the phone, got my coverage information, and within 10 minutes I received the insurance cards from Savannah by email. Prompt and Excellect Service !!!"
We responded:
"Hey Walt,
Thank u for recognizing her - Sav is very special and LOVES helping people!!!
We are always here for anything u need.
Be well
:)"
Profile photo of Patrice Machikas

Patrice Machikas

January 13, 2026

5  out of  5
rating by Patrice Machikas
"I cannot say enough about Marc and his team! Best Customer Service I have ever received. We had a fireplace issue with extensive soot damage. They understood my need to move promptly because of pending surgery to get a painting team in to handle the damage. Everything turned around within a week. I have dealt with many insurance companies in my life and have never had that level of customer care and concern. Thank you Marc and your team."
We responded:
"Hey Patrice!!!
Our claims team said you were WONDERFUL to work with.
It is very uplifting to hear you mention the words care and concern, because that is our approach to what we do each day.
You are so very welcome, and we are grateful for these very kind words.
:)"
Profile photo of Matthew Kohl

Matthew Kohl

December 17, 2025

5  out of  5
rating by Matthew Kohl
"Quick and easy while also productive, learned a few things as well, Great service from the rep that helped."
We responded:
"Thank u Matt!
Education is an often overlooked part of the process as insurance can be confusing and quite honestly, BORING!!
:)
We appreciate the kind words and are grateful you took the time to notice team!!
"
Profile photo of Diane Hoffman

Diane Hoffman

December 16, 2025

5  out of  5
rating by Diane Hoffman
"Was shopping for insurance. Left messages for 6 agents, a week later only one returned my call ne he returned it six days later. So i started googling again and found this local agency. First time I called they picked up the phone and i had some quotes in less than 24 hours. They are kind, responsive and professional. Look forward to many years of dealing with them."
We responded:
"Diane!
Means so much to us that you took the time to share your experience.
Our agency prides itself on providing top notch service in a timely manner, and we are so happy that you recognize it!!
Furthermore, we are all very impressed with YOU and your positive and welcoming personality.
You are exactly the type of person we absolutely LOVE to work with and are looking forward to building a lasting, meaningful relationship.
We are here for you anytime!
Thank u!!
:)
"
Profile photo of Dave Perry

Dave Perry

December 11, 2025

5  out of  5
rating by Dave Perry
"My compliments to Melanie…outstanding patience and service - thank you!"
We responded:
"Thank u Dave for recognizing Mel and her efforts!
She is excellent at what she does, and we appreciate you and the review.
:)"
Profile photo of Mark Hoyt

Mark Hoyt

November 11, 2025

5  out of  5
rating by Mark Hoyt
"Called in to get an appointment to review my coverages but a small hiccup in communication landed me there the day i called instead of a thursday appointment on the books. I arrived at 4 right after my workday and met Melanie who was there helping another person. I waited my turn only to find Melanie was not aware of my visit. Now she could have said hey im at the end my day can you come in when you are scheduled. But instead she met with me and nicely answered and explained all my questions and concerns. As i was leaving i realized i just met another great person who does care about helping people. Good to know good customer service still exists. Great job Melanie."
We responded:
"Warms my heart to hear this, Mark!!
In a day and age when customer service can be hit or miss, I am so glad that Mel HIT!!
You took the time to let everyone know, and for that we are all grateful.
This review and this morning's call are very much appreciated.
Thank you, thank you kind sir!!
:)"
Profile photo of Garrett Poe

Garrett Poe

November 11, 2025

5  out of  5
rating by Garrett Poe
"Highly recommend this State Farm Agency! Anytime I call needing something or help with a claim they are always on top of it! I recently had a claim with a car rental company and was given misinformation from that rental company. State Farm/Madison looked into it and found the mistake that was done by the car rental company and got it all resolved! Even got me some money back!! Madison, as well as everyone at this State Farm location is always polite, responsive, and professional. Highly recommended!!"
We responded:
"Garrett,
SO happy that Madi was able to help you out!
We all make mistakes, so sometimes you just have to ask the right questions and dig a little!
Thank you for taking the time to recognize her and her efforts!
Made our day!!
:)"